Commercial Performance Coordinating Officer

Closing date: 27 February 2023 | Salary: £32,876 - £36,229 (Grade 5) | Location: Flexible

Contract type: Permanent

Work pattern:  Full time, 37 hours per week. 

Post number: 203498

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the nearest NRW office to your home, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job description

This is an exciting opportunity to be an important member of the Natural Resources Wales Commercial Performance team, who are a relatively new team responsible for the continued improvement and assurance of the Commercial business unit.

This vital advisor role is responsible for ensuring adherence to the proscribed policies, regulations, and standards in relation to our commercial activities. Through ongoing monitoring, compliance checking and feedback, as well as by providing compliance advice to other members of the team, you will help NRW Commercial provide value for money, offer fair and transparent processes, and benefit the ongoing management of the estate for the people of Wales.

Responsibility also includes leading on the management of the new Commercial Portfolio Database and Dashboard, which helps ensure key management information on the programmes and projects being delivered by the Commercial team are being reported to senior managers in a timely and accurate way.

The role will cover all aspects of our commercial business but in the first instance will focus on our Timber Sales and Marketing activities.

Responsibilities

Your responsibilities include:

  • Provide the Senior Advisor with scrutinised compliance data and information that places trust and confidence in the governance standards and Commercial Assurance Framework. To do this, the post holder must apply their analytical skills to understand the standards in the first place and identify interdependencies, conflicts and/or duplication as part of determining the level of compliance.
  • Support effective change management and associated continuous improvement to support the effective delivery of the Commercial Governance Framework, including selling the reasons for change, ensuring awareness of the needs for good governance and compliance, influencing them to support and adopt processes and adapt their activities in line with business needs.
  • Build and maintain influential and collaborative relationships with internal customers. For example, help to develop, review and improve Commercial governance arrangements (including technical documentation), and guide the Timber Sales team through the development and implementation of these to enable consistent understanding and application in the business to enable effective and compliant service provision.
  • Assist NRW’s compliance programme with the Welsh Government’s transparency agenda, the Cabinet Office Spending Restrictions, and any other relevant policy obligation.
  • Help maintain the Commercial risk registers, issue logs and the change management process, and support the need to capture evidence trails.
  • Support the smooth running of the Commercial Performance team.

Qualifications, experience and knowledge

Knowledge and experience of the following: 

Essential:

  1. Experience of critically analysing and interpreting complex data and translating and presenting that information in a way that others can understand, particularly in relation to identifying associated risks
  2. Understanding of the importance of compliance and the role of the three lines model
  3. Understanding of good governance concepts and techniques, to practitioner level, including the management of risks and issues.
  4. Experience of facilitating collaborative working to achieve set goals
  5. Transferrable experience of maintaining systems and good record keeping

Desired:

  1. Experience using PowerBI
  2. Experience and knowledge of a commercial function in a diverse public or private sector organisation.

Welsh language requirements

Essential Level 1 – able to pronounce Welsh and use basic phrases

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Competencies

Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Range of technical/specialist knowledge and skills gained through previous experience.
  • Provide professional/technical/specialist advice to others on their subject area.
  • Good communication, literacy, numeracy and IT skills, with ability to organise and manage their own workload.

Evaluation of Information

  • Analysis and interpretations of data and information. Provide guidance and advice to others on technical/specialist matters.
  • Produce documentation from a variety of sources which may require some degree of originality. The content will have some technical or specialist element to it.

Impact

  • Will have moderate effect on the business, according to specialist/technical advice given. Short to medium impact but will depend on the technical/specialist discipline and the extent it impacts on others. The consequences of taking potentially incorrect action/decisions will be moderate to high and likely need to be addressed to avoid longer term impact.

Communication and Relationships with Others

  • Communication across a range of NRW functions and possibly to external contacts and third parties. To provide advice and guidance to individuals who are not familiar with the technical/specialist discipline. This will require an ability to translate and present technical/specialist information in a way that others can understand.
  • Well-developed skills to develop and sustain good working relationships/networks which are likely to be on-going and involve a degree of influencing.

Benefits of working for us

This role will offer a range of benefits, including:

  • Agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly well-being hour to use as you choose

See full details for all the employee benefits you will receive.

How to apply

Please send a completed application form to: Applications@naturalresourceswales.gov.uk using the post number as the email reference

Before completing your application, please read our Guidance on completing a job application form

Application closing date: 27 February 2023

Interviews will take place through Microsoft Teams

If you have any queries about the role, please contact Adam Malam at adam.malam@cyfoethnaturiolcymru.gov.uk  

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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